Shipping policy
Yuruga Torch Shipping Policy:
At Yuruga Torch, we are committed to ensuring a seamless and timely delivery experience for our valued customers. Here's our shipping policy to provide you with clarity on our processes:
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Order Processing Time: All orders placed through our website are processed promptly within 24 hours of confirmation. Our dedicated team works diligently to prepare your items for shipment, ensuring that your order is dispatched swiftly.
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Delivery Time frame: We understand the importance of receiving your Yuruga Torch products promptly. For our customers in the United Kingdom, we aim to deliver orders within 1 to 3 business days from the date of dispatch. Please note that delivery times may vary based on your location and any unforeseen circumstances that may affect the shipping process.
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Order Tracking: Once your order has been dispatched, you will receive a confirmation email containing a tracking number. This enables you to monitor the status and location of your shipment in real-time, providing you with the convenience of staying informed about your delivery.
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Shipping Partners: Yuruga Torch collaborates with reputable shipping partners to ensure the secure and efficient transportation of your orders. Our partnerships are designed to prioritise the safety of your products while maintaining a commitment to timely deliveries.
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Shipping Charges: We offer free shipping for all of our u.k customers
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International Shipping: While our primary focus is on serving customers within the UK, we also offer international shipping options. International delivery times may vary, and additional shipping charges may apply.
At Yuruga Torch, we strive to provide you with an exceptional shopping experience from start to finish. If you have any questions or concerns regarding your order or our shipping policy, please feel free to reach out to our customer support team, and we will be more than happy to assist you. Thank you for choosing Yuruga Torch for your illumination needs.